nn999 Terms & Conditions
All rules regarding account registration, playing games, claiming bonuses, and the payment process on this platform are clearly set out here.
Introduction & Acceptance
General Overview
nn999 is an online entertainment platform where users in Bangladesh can enjoy casino games, sports betting, and live gaming. By accessing this platform, registering an account, or using any of its services, you are considered to have fully read, understood, and agreed to all the terms and conditions described below.
These terms and conditions constitute a legal agreement between nn999 and the user. If you do not agree with any part of these terms, please refrain from using this platform.
Changes to Terms
nn999 reserves the right to change, amend, or update these terms and conditions at any time. If any changes are made, the updated date will be noted on this page and users will be notified by email where necessary. Continued use of the platform after any changes will be taken as acceptance of the new terms.
Account Rules
Registration & Eligibility
To open an account on nn999, users must meet the following conditions:
- Must be at least 21 years of age.
- Must provide accurate and complete personal information.
- Each person may operate only one account.
- Accounts may not be opened from countries or regions where online gaming is legally prohibited.
- Only one email address and one phone number may be used per person.
Identity Verification (KYC)
To ensure the security and safety of your account, nn999 may request identity verification at any time. This process may require submission of a national ID card, passport, or other government-approved documents. Withdrawals may be temporarily suspended until the verification process is complete.
Account Security
It is your responsibility to keep your account login details completely confidential. Do not share your password or login details with anyone. nn999 will never ask for your password by phone or email. If you notice any unauthorized access or suspicious activity on your account, notify the support team immediately.
Bonus & Promotion Terms
Welcome Bonus
New users on nn999 receive a 120% welcome bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement must be met before the bonus can be used.
- Wagering requirement: 25 times the bonus amount.
- Wagering is calculated on the bonus amount only, not on the deposit amount.
- Example: A deposit of ৳1,000 gives a bonus of ৳1,200 and a total balance of ৳2,200. The wagering requirement for this ৳1,200 bonus would be ৳1,200 × 25 = ৳30,000.
- Another example: A deposit of ৳34,000 gives a maximum bonus of ৳20,000 and a total balance of ৳54,000.
Bonus Usage Rules
The following rules apply to all promotions:
- Each bonus offer can be claimed only once per user.
- The specified wagering requirement must be met before withdrawing any winnings from a bonus.
- Bonuses must be used within a set time limit after being received.
- If misuse or fraud related to a bonus is found, the bonus will be cancelled.
- If an attempt is made to claim bonuses through multiple accounts, all associated accounts will be closed.
- nn999 reserves the right to change or cancel any bonus offer.
Payment & Transaction Policy
Deposits
The following methods are supported for depositing funds on nn999: bKash, Nagad, Rocket, and bank transfer (e.g., Dutch-Bangla Bank, BRAC Bank, Islami Bank).
- Minimum deposit amount: ৳100 (applicable to all methods).
- Deposited funds will only be accepted from the user's own payment method.
- Funds sent from third-party accounts will not be accepted.
- The deposit amount will be added to the balance only after it has been properly confirmed.
Withdrawals
The following rules apply for withdrawals from nn999:
- Minimum withdrawal amount: ৳800.
- The withdrawal process is generally completed within 15 minutes to 2 hours.
- Withdrawals can only be made to the same method used for the deposit.
- If an active bonus is present, withdrawal may not be possible before the wagering requirement is met.
- Withdrawals may be temporarily delayed if KYC verification has not been completed.
Other Transaction Rules
If nn999 considers any transaction suspicious, it reserves the right to temporarily hold it for review. If evidence of involvement in money laundering or illegal transactions is found, the account will be permanently closed and the associated funds will be seized. User-deposited funds are kept separate from the platform's operational funds.
Gaming & Betting Rules
Fair Play Policy
All games on nn999 are conducted in accordance with fair play principles. The outcome of each game is determined impartially using Random Number Generator (RNG) technology. No user or third party can predetermine or alter the outcome of any game.
The following activities are strictly prohibited:
- Automated betting using any kind of software or bot.
- Attempting to hack or manipulate the game system.
- Collusion or taking unfair advantage through multiple accounts.
- Any form of fraud or deceptive activity.
- Attempting to fulfil bonus wagering requirements with low-risk bets for the purpose of washing the account balance.
Special Sports Betting Rules
For sports betting, market creation and odds setting are entirely at nn999's discretion. If an event is cancelled or falls into an uncertain state, the related bets will be settled in accordance with nn999's policy. nn999 reserves the right to cancel bets placed due to incorrect odds or system errors.
Technical Issues & Disruptions
If a game or bet is interrupted midway due to loss of internet connection, server downtime, or technical issues, nn999 will settle it in accordance with standard industry practice. In such situations, the validity of a user's claim will be assessed and the decision will be considered final. nn999 is not liable for losses caused by technical reasons.
VIP & Loyalty Program
VIP Tiers & Benefits
nn999's VIP program has four tiers. Weekly cashback benefits are provided at each tier:
- Bronze: Weekly cashback up to 0.2%.
- Silver: Weekly cashback up to 0.4%.
- Gold: Weekly cashback up to 0.6%.
- Platinum: Weekly cashback up to 0.8%.
Higher tiers can be reached through regular gaming activity. nn999 reserves the right to change VIP tiers and benefits. Cashback is provided as promotional funds and associated terms apply.
Responsible Gaming Policy
Responsible Gaming Commitment
nn999 believes that gaming is entertainment, not a financial solution. We always encourage users to play responsibly. Set your own financial limits and stay within them.
nn999 provides the opportunity to take the following protective measures:
- Setting daily, weekly, or monthly deposit limits.
- Temporarily placing an account on self-exclusion.
- Requesting permanent deactivation of an account.
For more details, please read our Responsible Gaming page.
Minor Protection
nn999 is committed to preventing minors from gaming. No one under the age of 21 may use this platform. If any user is found to be a minor, their account will be closed immediately and all transactions will be cancelled. A request to parents and guardians: please keep children and teenagers in your household away from platforms of this kind.
Intellectual Property & Privacy
Copyright & Intellectual Property
All content, logos, graphics, software, and design elements on the nn999 platform are the exclusive property of nn999. Reproducing, distributing, modifying, or using this material for commercial purposes without prior written permission is strictly prohibited.
Privacy & Data Protection
Details on how your personal information is collected, stored, and used are set out on our Privacy Policy page. We never sell your information to third parties. All data is secured by SSL encryption.
Limitation of Liability
Disclaimer
nn999 is not liable for the following:
- Loss of a game or bet due to internet connection disruption.
- Transaction delays caused by failure of third-party services (mobile banking, bank transfer).
- Account information being compromised due to user negligence.
- Force majeure events such as natural disasters, cyber attacks, and similar circumstances.
The nn999 service is provided on an "as is" basis. No guarantee is made regarding the suitability of the platform for any specific purpose.
Account Suspension & Termination
nn999 reserves the right to suspend or terminate an account without prior notice in the following circumstances:
- Violation of these terms and conditions.
- Fraudulent or deceptive activity.
- Suspicion of money laundering or illegal activity.
- Operating multiple accounts.
- Exploiting system vulnerabilities or bugs.
Contact & Dispute Resolution
How to Submit a Complaint
If you have any complaint or dispute, please contact our support team first. Most issues can be resolved through direct discussion. nn999 is always committed to resolving user issues quickly and fairly.
Ways to contact us:
Contact us directly through live chat on the platform — support is available in Bengali and English.
[email protected]
Applicable Law
These terms and conditions are prepared in accordance with prevailing international online gaming standards. Any dispute relating to these terms or the service will first be sought to be resolved through friendly discussion.